Datamars has developed a complete service infrastructure to provide pre-sales and post-sales support to customers worldwide. Our dedicated team provides on-site consulting as well as upgrade and, if necessary, repair services for installed equipment.

> Customized solutions
One of Datamars' strengths is our ability to deliver customized solutions for our customers. Understanding our customers' requirements and offering tailored ID systems that help them increase their productivity is what we are looking for.

> Upgrades
Market feedback as well as our own research are what drive Datamars' R&D organization to search for ways to improve - wherever possible - the performance of our equipment.

For more information on the latest upgrades available,
contact our Service & Support team at:
livestock-id@datamars.com

> Warranty and repairs

Warranty conditions

• Warranty for Datamars equipment covers damage caused by faulty material or manufacturing defects for a period of 1 year       from the date of purchase for the United States and 2 years for the rest of the world.
• Equipments repaired by a third party, as well as damage caused by the customer, are not covered by this warranty.
• Claims for coverage of damage that exceed the limits of the warranty are not accepted.
• In case of repair or replacement, the warranty is neither extended nor renewed.
• In the event of a claim, contact your dealer directly and present the warranty certificate stamped and dated by the dealer or  the purchase invoice.
• Repairs carried out without a warranty certificate or with an expired warranty will be invoiced to the customer.

For more information, contact our Service & Support team at:
livestock-id@datamars.com

Repairs
Datamars has different repair centers worldwide, for more information contact our Service & Support team at livestock-id@datamars.com.